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Refund & Returns Policy

Returns & Refunds

We do not offer returns or refunds for change-of-mind purchases.

Damaged or Faulty Products

If you receive a damaged or faulty product, please contact our customer support team at support@aonex.com.au with your order details and photos of the product.

Our team will review your request and assist you with the next steps in accordance with Australian Consumer Law.

Contact Us

For any questions or assistance, please contact us at:

Email: support@aonex.com.au